103% Increase in MER: How Izabel London Achieved Scalable Growth
The Brand
Izabel London is a contemporary fashion brand celebrated for stylish, affordable collections that blend trend-led designs with timeless wardrobe staples.
With a focus on empowering modern women through versatile, high-quality fashion, the brand has built a loyal customer base.
The Problem
Despite their strong reputation, Izabel London faced key challenges that limited their growth potential:
- Underperforming Campaigns: Their Meta Ads delivered an MER of just 4.31x, well below their growth targets.
- Over-Reliance on Repeat Customers: A significant portion of revenue came from existing customers, leaving untapped opportunities in acquiring new ones.
- Missed Revenue Opportunities: Stagnant AOV and an underutilised email list left valuable growth potential unexplored.
Izabel London’s campaigns felt stuck, and they needed a solution to break through their growth plateau and scale profitably.
“The Heavy Head team is efficient, organised, and data-driven—a real game-changer for our growth.”
Their Goal
Izabel London sought to scale their paid social campaigns while maintaining profitability and alignment with seasonal trends. They aimed to significantly improve their ROAS and MER, attract more first-time customers, and grow their email list to drive reconversions. Their ultimate objective was to achieve consistent, scalable growth while ensuring campaigns reflected their brand’s stylish and accessible identity.
The Strategy
Using the Fashion Growth Framework, we designed a tailored approach to address their challenges and deliver sustainable results:
- Customer Acquisition Focus: Shifted the campaign strategy to prioritise new customer acquisition, creating a more balanced revenue model.
- Optimised Campaign Structure: Revamped their Meta Ads setup to maximise budget allocation and drive efficiency across product categories.
- Creative That Converts: Collaborated on on-brand, seasonal creatives to better engage their ideal audience and boost CTR.
- Upselling and Email Growth: Developed upsell opportunities to boost AOV and implemented strategies to grow their email list, creating a pipeline for repeat purchases.
- Real-Time Optimisations: Regular data analysis enabled us to scale successful campaigns and refine underperforming ones quickly.
The Result
Our partnership delivered transformative results for Izabel London:
- 50% Revenue Growth: Significant revenue increase driven by smarter targeting and campaign optimisation.
- MER Improvement: Boosted MER to 8.79x, more than doubling from 4.31x the previous year.
- Higher ROAS: Achieved a 20% increase in Facebook ROAS, unlocking opportunities for reinvestment.
- Increased AOV: Raised AOV by 13%, enhancing profitability per customer.
- Customer Acquisition Success: Reduced the repeat customer rate by 25%, maintaining high sales while focusing on new buyers.
These results weren’t just numbers—they represented a turning point for Izabel London, enabling their team to scale confidently and unlock new opportunities.
Before partnering with Heavy Head Social, Izabel London’s campaigns felt stagnant. Through our Fashion Growth Framework, they experienced measurable, scalable growth that transformed their business.
Ready to transform your fashion brand’s growth?
Curious if we can deliver results like these for your brand? Book your Fashion Growth Strategy Call today.
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